User Agreement

Terms of Use

Last updated: January 2026. These terms govern your use of the Stellar Swap platform, including all supported anonymous cryptocurrency swap pairs. Please read them carefully before initiating any transaction.

1. Acceptance of Terms

By accessing Stellar Swap or initiating a transaction through our exchange interface, you confirm that you have read and agree to these Terms of Use together with our Privacy Policy and Anti-Financial Crime Policy. If you do not agree to any part of these terms, you must stop using the platform immediately.

2. What the Service Is

Stellar Swap is a non-custodial, automated cryptocurrency swap service specializing in anonymous Stellar XLM swaps and cross-chain exchanges at competitive market rates. It facilitates direct wallet-to-wallet asset conversions across 60+ supported coins — including Stellar Lumens, Bitcoin, Ethereum, Monero, XRP, USDT, Solana, BNB, Cardano, Dogecoin, Toncoin, DASH, Zcash, Bitcoin Cash, Litecoin and more — without user accounts, identity collection or manual verification holds. We function as a technological routing intermediary, not as a bank, wallet provider or financial institution.

3. Eligibility

You must be at least 18 years old to use Stellar Swap. By interacting with the exchange widget, you confirm this. Because we do not apply geographic IP blocks, it is your sole responsibility to verify that using a no-registration cryptocurrency exchange is permitted under the laws and regulations of your jurisdiction.

4. No Financial Advice

Nothing on Stellar Swap constitutes financial, legal or tax advice. Cryptocurrency markets are highly volatile. Asset prices can move significantly within the timeframe of a single transaction. You bear full responsibility for your financial decisions, including exposure to market fluctuations, network slippage and blockchain-level failures.

5. User Responsibilities

6. Blockchain Finality

Once a transaction is confirmed on the blockchain, it is final. Stellar Swap accepts no liability for funds lost due to user-entered address errors, sending assets on the wrong network layer or sending the wrong asset to a deposit address. Technical support for failed swaps is provided on a best-effort basis with no guarantee of recovery.

7. Rates, Fees, and the 30-Minute Lock

The exchange rate displayed at order creation represents the best rate available from live market data at that moment. It is locked for 30 minutes to protect you from short-term volatility. If your deposit confirms within this window, you receive the locked rate. If the deposit confirms after the window expires, the swap executes at the market rate current at the time of confirmation. Minor differences in net received amount may occur due to outgoing network fees. Our service margin is embedded in the displayed exchange rate.

8. Prohibited Uses

You may not use Stellar Swap for any of the following:

9. Limitation of Liability

To the maximum extent permitted by applicable law, Stellar Swap and its operators are not liable for any indirect, incidental, consequential or punitive damages arising from use of the service. This includes losses from blockchain network failures, user address errors, market rate changes, platform downtime or external API failures. Our maximum aggregate liability for any verified claim is limited to the routing fees collected from your transactions in the 30 days preceding the dispute.

10. Service Availability

We aim to maintain 24/7 availability but do not guarantee uninterrupted service. We reserve the right to suspend, restrict or terminate the swap engine at any time for security reasons, maintenance or extreme market conditions.

11. Intellectual Property

The code, design, branding and content of Stellar Swap are the exclusive property of the platform. You may not clone, scrape or redistribute any part of our interface or routing methodology without explicit written authorization.

12. Changes to Terms

These Terms of Use may be updated at any time. Changes take effect upon publication. Continued use of the exchange after any update constitutes acceptance of the revised terms. If you disagree with an update, you must stop using the service.

13. Contact

Questions regarding these terms can be sent to support@changexlm.exchange.